Friday, October 29, 2010

HI MOM! Look I'm on TV

I'm so bullish on video and the idea that you can see anyone, anywhere, anytime.   I can Imagine Dr's talking to patients without the person leaving the house, or for example I'm dealing with a car insurance issue currently what if though a video chat I could show the adjuster what he needed to see?    Not to mention the obvious use of families making connections.  Video Communications breaks down physical barriers.  It's a technical, and social evolution.

Of course all this is dependent on a few things.  Facetime, Skype, gtalk, AOL, Facebook etc etc all need to agree on a common set of protocols and connection methods.   We need a "DNS" for video calls.  Email systems work this way, as to plain telephone networks.  It doesn't matter who makes my home phone or who I have service with, I can call anyone else with a landline.  We don't both need Bell South, we both don't need a panasonic phone land line calling just works.    Common set of protocols and a common directory will have to happen for the idea to get traction.   Service providers or Hardware manufactures can then work on providing enhanced services if you both have have an Apple phone for instance.

The other issue is just the social issue of having to look at someone.  There's an awkward gaze and it seems wrong to multitask while having a conversation.   However, I think  social barriers will break down.  Apple has helped this a lot by including facetime on the ipod touch.   A generation will grow up talking to their friends while looking them in the eye.   Once this happens the stigma of needing to be physically present will fade way, and going somewhere will become more rare, work will change, relationships will change and the world will change.

Sunday, October 17, 2010

Pony express now delivers letters every day.

One of the most common criticisms I hear of online interactions is they aren't real.  I'm not sure what "real" means except to say that i expect to most people it means face to face.    While face to face communications are still important and will alway be, they aren't required any longer to maintain relationships.

I've seen several articles like this one  that state teen driving is down.   I think this is a real fundamental switch in the way people interact.   When I turned 16 I got my drivers license that same day.  I drove to town so I could meet others and go where I wanted, all to "maintain" relationships.   But that was before myspace, facebook, twitter, AIM, xbox live and most importantly SMS.

Now relationships are created, developed and cultivated over the air, on our mobile phones, computers, and  consoles.   Take for example that some 20% of marriages now were the result of meeting online.  Even if the relationship isn't formed online, once you form a real relationship you can do a good job of maintaining that via online services and text messaging.  

Finally,  I think that is a real reason that the older generation just doesn't get "social networking" and wonder why would someone text hundreds of messages a day .   At one time the barrier to getting a "typed" or printed document to someone was very high.   There was a high cost to typing or writing a document and then mailing or somehow getting the document to recipient wasn't trivial so what you wrote down NEEDED TO BE WORTHY OF THE COST.   Thus the follow through that these people think online updates are full of mindless dribble about what someone had a for lunch.   The same people wouldn't hesitate to tell someone face to face what they had for lunch but by typing it somehow transforms that to meaningless information.  However, that's not how the current generation sees it, they see it as maintaining a REAL relationship.

Wednesday, October 13, 2010

End of the line

Efficient markets demand that supply and demand are in equilibrium. One place that currently isn't the place is waiting in line. I think that waiting in line is still an example of bad markets. There's more demand then supply at the time. But usually it's peak demand that people haven't planned for. Mobile technology can help to alleviate some of this wasted time.

This can be done in two ways. The first is that mobile allows people to be more productive while waiting around. Now because people have smart phones they can check email. Update their status, text or talk to others etc. But more importantly mobile tech will evolve the "check in" into actually reserving a place in line. There's really no reason this can't happen today.

Imagine that you go to get your haircut rather than just sit there you check into your shop before you arrive you see how long before someone can meet with you, you ask to get a text within 10 min of when it's time to get your haircut. Now you can be busy doing other things. What about the store? You see how long lines are before you arrive, you get notified when it's your turn to checkout. Getting your oil changed or other car repair, The dr.'s office, etc .

Mobile tech should be the "end of the line", this should improve everyone's life and create more efficiency  in the market.